Returns & Exchanges
At DAMA Couture, we want you to feel confident in your choice, which is why we offer a 14-day return window for all unworn items in their original condition. Whether you need a different size or a complete refund, our streamlined process ensures your satisfaction is our top priority.
Initiate Your Return
Log into our online returns portal using your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garment is free from perfume, makeup, or signs of wear.
Ship the Items
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location within 7 days of your request.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to the original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing